Yes. I did speak with a CFP rep on the phone. The explanation was the changing system and they have a backlog. I cannot pay because they cannot issue the invoice because of said backlog. They couldn't give me a timeline on when they will invoice my broker. I was given a temporary quote policy number, but that doesn't do much good as I can't pay on the new quote and the old policy has expired. I'd pay out of pocket and get reimbursed by escrow later, but I cannot until it is processed by CFP. Kafka-esque.